Who Runs rj7777 Information We Collect Why We Need Your Data Put Your Data to Work Sharing with Third Parties Cookies and Tracking How Long We Keep Records Rights Every Player Has Keeping Your Account Secure Players Under 18 Updates to This Policy Get in Touch with Us

rj7777 Privacy Policy – Your Data, Your Rights Explained

Who Runs rj7777

rj7777 is an online gaming platform designed for players in Bangladesh. When you create an account, place a bet, or contact our support team, rj7777 acts as the data controller — meaning we decide what information is collected and how it is used.

This Privacy Policy explains every step of that process in plain language. If anything is unclear, write to us at [email protected] and we will respond within 24 hours.

Information We Collect

rj7777 collects only what is necessary to run a safe and fair gaming service. The table below shows each data category, the specific fields involved, and when we collect them.

Category	What We Collect	When
Identity	Full name, date of birth, gender	Registration & KYC
Contact	Mobile number, email address	Registration
ID Documents	National ID Card (NID), Passport, or Driving Licence scan	Before first withdrawal
Financial	bKash / Nagad / Rocket / Upay wallet number, Bank Transfer details, transaction history	Deposit & withdrawal
Gaming Activity	Game sessions, bet amounts, game results, bonus usage	While playing
Technical	IP address, device type, browser version, OS version	Every login
Communications	Live Chat transcripts, support email threads	When you contact support

We never store your full payment PIN or mobile banking password. Payment authorisation happens on the payment provider's own platform.

Why We Need Your Data

Every piece of data rj7777 collects has a specific, documented reason. We do not collect information speculatively or for future uses that are not described here.

Account creation and verification Your name, mobile number, and email let us create your rj7777 account, send you a one-time password, and confirm your identity before large withdrawals.

Fraud prevention and responsible gaming Transaction history and login records help us detect unusual activity — such as multiple accounts or suspicious deposit patterns — and flag potential problem gambling behaviour early.

Processing deposits and withdrawals bKash, Nagad, Rocket, Upay, and Bank Transfer transactions require us to pass your wallet number and transaction reference to the respective payment provider to complete the transfer.

Customer support When you open a ticket or start a Live Chat, our agents need your account history to resolve the issue quickly. We keep chat transcripts so we can follow up if the issue recurs.

Put Your Data to Work

Beyond the core reasons above, rj7777 uses data in the following ways — always within what you agreed to at registration.

Personalisation

We use your game history to suggest titles you are likely to enjoy. If you play Slots by FA Chai regularly, you will see new releases from that provider in your lobby first. You can reset these suggestions from your account settings at any time.

Bonus and Promotion Eligibility

Your deposit history and wagering records determine which offers you qualify for — including the first-deposit bonus, reload bonus, and daily cashback. Without this data, we cannot calculate accurate eligibility or prevent duplicate claims.

Service Improvement

Aggregated, anonymised data about game popularity and peak usage times helps us scale our servers and add new games. No individual player is identifiable in these reports.

Legal Compliance

Applicable regulations may require rj7777 to retain financial records for a defined period and to report certain transactions. We comply with these obligations and do not use this data for any other purpose.

Sharing with Third Parties

rj7777 does not sell your personal data. We share information only in the situations listed below, and only with parties that handle data to comparable security standards.

Payment providers — bKash, Nagad, Rocket, Upay, and participating banks receive only the minimum data needed to process a transaction.
Game providers — Pragmatic Play, Sexy Gaming, FA Chai, KA Gaming, and JDB receive a pseudonymous player ID and bet data to run their games. They do not receive your name, NID, or mobile number.
Identity verification services — if automated NID verification is active, your document image is shared with our KYC processor and deleted within 30 days of verification.
Regulatory or law enforcement bodies — only when legally required and after reviewing the request with our compliance team.

We require all third parties to sign data processing agreements before receiving any rj7777 player data.

Cookies and Tracking

rj7777 uses cookies to keep you logged in between sessions, remember your language preference, and measure which pages players visit most. We do not use third-party advertising cookies.

Cookie Type	Purpose	Duration
Session	Keeps you logged in during a single visit	Until browser closes
Persistent auth	"Remember me" token for returning logins	30 days
Analytics	Anonymised page-view counts (no personal data)	13 months
Preference	Stores your lobby filter and display settings	1 year

You can clear all rj7777 cookies through your browser settings. Doing so will log you out and reset your preferences, but will not delete your account or balance.

How Long We Keep Records

We keep data for as long as your account is active, plus an additional period required for legal or audit purposes. The specific retention periods are:

Account and identity data — retained for the life of the account, plus 5 years after closure.
Transaction records — 7 years from the transaction date, in line with standard financial record-keeping requirements.
KYC documents — 5 years from submission or 5 years after account closure, whichever is later.
Support chat transcripts — 2 years from the date of the conversation.
Marketing preferences — deleted within 30 days of you unsubscribing.

After these periods, data is securely deleted or anonymised so it can no longer be linked back to you.

Rights Every Player Has

As a rj7777 account holder, you have the following rights over your personal data. To exercise any of them, email [email protected] with the subject line "Data Request".

Right to access Request a full copy of the personal data rj7777 holds on you. We will deliver it within 30 days.

Right to correction If your name, mobile number, or other details are wrong, we will correct them. For NID-linked fields, you may need to re-submit your document.

Right to deletion You can ask us to delete your account and data. We will process deletion except where we are legally required to retain records (e.g., transaction history).

Right to withdraw consent You can unsubscribe from promotional emails and SMS at any time by updating your notification settings or replying "STOP" to any marketing message.

Keeping Your Account Secure

rj7777 uses industry-standard measures to protect your data at rest and in transit.

All connections to rj7777.ws use TLS 1.2 or higher (HTTPS). Data in transit is encrypted end-to-end.
Passwords are stored as salted hashes — our staff cannot see your password.
Financial data is tokenised: we store a reference token, not your raw wallet number.
Access to player records is restricted to staff with a documented need — and all access is logged.

You can help protect your account by using a strong unique password and enabling two-factor authentication in your profile settings. If you suspect unauthorised access, contact our 24/7 Live Chat immediately.

Players Under 18

rj7777 is strictly for players who are 18 years old or older. We do not knowingly collect data from anyone under 18. During registration, you are required to confirm your age.

If we discover that a player is under 18, we will close the account immediately, void any bonuses, and delete all personal data associated with that account within 7 days. If you believe a minor has registered, contact us at [email protected] right away.

Updates to This Policy

rj7777 reviews this Privacy Policy at least once a year and whenever there is a significant change to how we process data. When we make changes, we update the "Last updated" date at the top of this page.

For material changes — such as new data-sharing partners or changes to retention periods — we will send a notification to the mobile number or email address on your account at least 14 days before the changes take effect. Continuing to use rj7777 after that date means you accept the updated policy.

Make sure your contact details in rj7777 are up to date so you receive these notices on time.

Get in Touch with Us

If you have a question about this Privacy Policy, want to exercise a data right, or need to report a concern, here is how to reach the rj7777 privacy team.

Email us [email protected] Use subject line "Privacy Request" for data-related queries. We reply within 24 hours.

24/7 Live Chat Open the chat widget inside your rj7777 account for immediate help at any hour.

We aim to resolve all privacy queries within 30 days. For complex requests involving large volumes of data, we may extend this by a further 30 days — in which case we will notify you of the delay.